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About mquan86

since ‎11-03-2021
‎26-01-2024
mquan86
Level 2

Re: Terrible slow speed at evening

by Level 2 in Broadband Internet
‎26-01-2024 08:00 PM
1 Like
‎26-01-2024 08:00 PM
1 Like
Updated: Issued is resolved. Root cause is seems the router may have problem, connection actually stuck with 2.4Ghz one instead of 5Ghz and extremly slow somehow. Have to change setting and try reboot many times fixed it. ... View more

Terrible slow speed at evening

by Level 2 in Broadband Internet
‎25-01-2024 09:01 PM
1 Like
‎25-01-2024 09:01 PM
1 Like
Hi,   I just got NBN50 connection today and the day time speed seems ok. But the evening time is terrible slow. I test with speed test and it is way below 10mbps and unstable I can't really watch youtube video, instagram or unstable   Can you please help check? Thanks.     ... View more

Re: Home Superfast Plan - Complimentary Speedboost email

by Level 2 in Broadband Internet
‎11-03-2021 08:06 PM
‎11-03-2021 08:06 PM
@mquan86 wrote: I have the same problem. Got email but the speed still the same 50 Mbps. I can't send private message to you guy either. There is no private message option when I click into moderator's profile. Could you please help check it? Thanks. I could send the PM now. Sent to @Anonymous.  ... View more

Re: Home Superfast Plan - Complimentary Speedboost email

by Level 2 in Broadband Internet
‎11-03-2021 07:56 PM
‎11-03-2021 07:56 PM
I have the same problem. Got email but the speed still the same 50 Mbps. I can't send private message to you guy either. There is no private message option when I click into moderator's profile. Could you please help check it? Thanks. ... View more
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