The connection is very not stable and slow.

[zaeini1982]

For the past several days, the Internet is extremely unstable and slow. It has been impossible to watch any movie and play games without any troubles. Even it take really long to load a website or downloading a podcast. I tried turning on and off the modem and remove all the devices but I still don't understand why it is happening.

[BasilDV]

Hi @zaeini1982

Are you connected via WiFi or a Wired connection?

What speed are you currently getting?

Did you notice any changes with the light status of the modem/router, when the connection drops out?

Shoot me a PM with your TPG username or customer ID number for us to run some line tests.

BasilDV