TPG Community

Get online support

Tpg dependent on Telstra to provide home broadband or not

Level 2
I have finalised with TPG to get home broadband, after the 2 major providers refused to connect me at my address by saying no Port in your local exchange by Telstra and you cannot get the service, So my question is does Tpg is dependent to connect me with home bundle plan or not

Hi @hckhetani


Welcome to TPG Community!


I was able to locate your account using your Community details.

We are using Telstra infrastructure to deliver ADSL service. We are unable to confirm if there no port available on the exchange as we will await for the Technical Report coming from Telstra.