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Tpg nbn awaiting activation

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6757569
Level 2

Action Required: Your TPG NBN service is awaiting activation. Please connect your NBN modem as soon as possible to activate. Visit link.tpg.com.au/EDKjOZ
what shall I do next 

1 ACCEPTED SOLUTION

Accepted Solutions
Ken-C
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

 

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3 REPLIES 3
Ken-C
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

 

attitbaskota
Level 2
Berry NSW 2535.
Hi ,
I received my TPG & NBN modem today and installed all. Everything is green including internet. WHILE TRYING TO connect wifi says : Please wait atleast 30 mins for activation og NBN. Its been 12 hours still same message is popping after trying to connect to wifi.
Please help me ouy.Its been terrible to work on data without wifi.
Urgent please ! Thanks
BasilDV
Moderator

Hi @attitbaskota

 

Welcome to the Community!

 

We were able to locate your account and understand that you've been in touch with our NBN provisioning team.

The case has been discussed and updates will be provided via Email or phone call.

 

Let us know if you need further assistance.

 

BasilDV