Tpg pathetic service

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Level 1a

TPG

Your chat help lines are hopeless

I waited for hours to no avail

I have sent numerous emails stating my problems with slow wifi, and my internet repeatedly cutting out.

Your service is slow and pathetic

The internet in my home cuts out all the time

The wifi is so slow

I cannot stay with your service

I was encouraged to have NBN put in and upgrade my modem by TPG

I did this and paid for the service and now it’s even slower than before

I have emailed TPG numerous times about this.


Now I can't even get a hold of any one to lodge a complaint and cancel my account.
TPG were very quick to take my money but to lodge a complaint it’s near impossible.

Cancel my contract ASAP

I will not stay with your pathetic company
3 REPLIES 3
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

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Level 1a
Customer I’d 6402933

Mobile is 0412336337

Peter McGhee

I doubt I’ll ever hear from TPG

Hopeless service
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Level 1a
Wooow

I got a reply from tpg

Congratulations for making it to level 1a

Load of shait

You can’t be serious