Tpg wifi cuts in victoria are unacceptable.

[Isaac2]

Every week there is always a wifi cut for about half a day and it is getting really annoying. Is there any answers to why it keeps going down? Are we getting new better wifi or what?

[BasilDV]

Hi @Isaac2 

When the connection drops out, did you notice any changes with the light status of the modem/router?

Do you have a computer or any devices connected via LAN/Ethernet? If yes, do you experience the dropout as well?

If only WiFi devices are affected, then signal interference may be causing the issue.

We've created some articles that may help you improve your home WiFi network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

Let us know how it goes.

BasilDV