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Ultrafast speed issue

Shanz07
Level 2
Upgraded to nbn ultrafast speed and download speed has not changed, speed seems to be the same as when I had the 100 nbn. Only upload speed has changed. Reset nbn modem a few times still no change in the speed.
My router
1 REPLY 1
kate_
Moderator

Hey @Shanz07, your modem settings might need to be reconfigured so you can see the new speeds you're paying for.

 

If you send me a PM, we'll take a look at how we can help get this sorted.