Unable to send emails

Matkim
Level 2

Hi, I have been unable to send emails from my TPG post office for months, continually get the following message, extremely frustrating, unable to find a solution, help please??

 

"Failure Sending Message, Email address not valid. Please use an email address thats looks like user@example.com"

 

My email addresses are valid, I cant even send one to myself.

 

Thanks

1 REPLY 1
Shane
Moderator

Hi @Matkim,
 

Could you post a screenshot of the actual error message on this thread for additional reference. 

Also send us a PM with the affected E-mail Address.

How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

Regards,

 

Hi, I have been unable to send emails from my TPG post office for months, continually get the following message, extremely frustrating, unable to find a solution, help please??

 

"Failure Sending Message, Email address not valid. Please use an email address thats looks like user@example.com"

 

My email addresses are valid, I cant even send one to myself.

 

Thanks