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BasilDV
Moderator

Hi @brfoster 

 

Are you using an Email client or webmail?

What troubleshooting have you tried so far?

 

 

brfoster
Level 2

Dear BasilDV,

 

Thank you for your prompt reply.

 

I am currently using Mozilla Firefox to access my TPG emails. Firefox was recommended to me when I bought a new computer a couple of years ago. I have never had any problems with my emails until now.

 

I have no problems with sending emails to anybody else and my destination email address (peter@meerkatmufflers.com.au) has no trouble receiving emails from other non-TPG email addresses.

 

Beyond that I have not done any other troubleshooting.  

 

Regards,

Brian Foster

BasilDV
Moderator

Thanks!

 

We'd like to check on this further and see how can we help.

 

Please send us a private message with your account details.

 

BasilDV

brfoster
Level 2

Hi BasilDV, 

 

"Please send us a private message with your account details."

 

Have sent private message as requested.

 

Cheers,

Brian