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Updates on nbn outages

vsmedle
Level 2
Please help!
Nbn outage in my area, they tell me to contact service provider, no information anywhere on nbn/tpg sites about when service could be restored, nothing on social media accounts, no response on email enquiry, no response on service test sent through my account page, no answers on any tpg phone numbers today (waiting over an hour before trying different number and waiting again), is there anywhere else to go to find information about service restoration?
Thank you.
2 REPLIES 2
Mark51
Level 3
What area are you?
Ahra_G
Moderator

Hi @vsmedle,

 

We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

 

If your address is not listed, send us a private message and we'd be glad to assist. 

 

-Ahra_G