Get online support
I recently upgraded from NBN100 to NBN Home superfast but i barely see any difference. According to the Plan i should be getting atleast 250 mbps download speed, but when i run the internet speed test i am only getting 50mbps to 90mbps max even when it's not busy or during the evening, which is the same speed i was getting with my previous plan then I Also started getting more lag spikes during a game. please fix this issue
SPEED TEST RESULT
9/08/2023 10:33PM
- 70-80mbps download speed
- 20mbps Upload speed
Note: I've already upgraded the router as well :-----)
Hi @sheryl1980,
We can definitely have this matter checked with our tech team. Send me a PM with your TPG customer ID or username and we can take it from there.
How do I private message (PM) in the community
Regards,
Angeli