Upgrade while current customer out of contract

[nonsibicunctis]

I have been an ADSL2 and then NBN user for several years and am well out of contract.

I'd now like to upgrade to a plan with a faster speed.

Will this mean that I must begin a fresh contract period?

Thank you.

[Will]

Hi @nonsibicunctis,

Welcome to the Community!

Since you already have an existing NBN account with us, simply upgrading your plan will not put you under a new contract.

I can organize a call back for you if you want to proceed. PM me your best contact number and preferred time for a call. Similarly, you can actually upgrade your account by logging into your online account. You may visit this link for the instructions: Changing NBN Plans through My Account

Regards,