Upgraded to NBN Ultrafast 800Mbps, but speeds are still 100Mbps

[Strebek]

Hi Team,

I recently upgraded to Ultrafast NBN service, which is now active according to the SMS and Emails I've received. However after some testing and multiple reboots of all my network equipment, I'm still only getting 100Mbps down, even though my upload speeds are reaching the advertised 40Mbps +.

I've done a LAN speed test with a program literally called 'LAN speed test' and I'm getting Gigabit speeds locally so I don't believe it's the local network and cabling.

My router is the TP-Link Archer VR1600. I am aware of the speed limitations of the wifi but I'm not getting the speed via ethernet either.  Could you please advise?

Cheers

Steve

[Jacob_Bowz]

Let's get those speeds matching your new plan, @Strebek. Send through a private message, then we can get a better idea of what's causing this.