Upload speed

[a1dhillon]

Hi,

I'm having issues with my upload speed. This is very low and is preventing me from working. Download speed is acceptable but I need the upload speed to be at least 2mbs. 

Do you know of any issues? I have run speed tests and I am connected via an ethernet cable. 

[BasilDV]

Hi @a1dhillon,

Sorry to hear that you've decided to cancel your TPG account. (Refer to other post)

All ADSL2+ services will only provide you an upload speed of up to 1Mbps only. If you require more upload speed, then you need to have a different service technology like NBN or cable broadband which can offer up to 40 Mbps Upload speed.

We will chase the request with our Accounts team and they'll be in touch with you via E-mail or phone call to discuss the process further.

Kind regards,

BasilDV