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Upload speeds NBN FTTN Plans

Level 1

Hi, What are your upload speeds for your NBN Plans?

4 REPLIES 4
Moderator

Hi @Stantheman,

 

Welcome to TPG Community!

 

We no longer provide an indication of upload speeds as part of the product specification, however, I can advise you that the TPG plan NBN12 (Standard) is configured on the nbn12 Wholesale Plan tier with 1Mbps upload, NBN50 (Fast) is configured on the nbn50 Wholesale Plan tier with 20Mbps upload and our NBN100 (Super Fast) is configured on the nbn100 Wholesale Plan tier with 40Mbps upload.

 

Kind regards,

Level 2

@BasilDV wrote:

Hi @Stantheman,

 

Welcome to TPG Community!

 

We no longer provide an indication of upload speeds as part of the product specification, however, I can advise you that the TPG plan NBN12 (Standard) is configured on the nbn12 Wholesale Plan tier with 1Mbps upload, NBN50 (Fast) is configured on the nbn50 Wholesale Plan tier with 20Mbps upload and our NBN100 (Super Fast) is configured on the nbn100 Wholesale Plan tier with 40Mbps upload.

 

Kind regards,


It is quite stupid not to include this information. Upload speed is just as, (if not) more important than download speed. Especially with all the at home cloud services and devices, VPN and remote desktop services.

I went looking on your page for this infomration and it was no where to be found. Not in the plan FAQ or specifications.

 

It is an important detail that needs to be listed. Fix it please.

Level 1

Agreed! Rediculous to not include this as standard information. I pay money for cloud storage... I like to know how fast I can upload to that storage. To be honest I'd rather have slower download if it meant I could have a symmetrical connection... Know your customers!

Moderator

Hi @SiDawg and @Subliminal

 

Although we always aim to provide the best possible customer service to all subscribers, we know that there's always a room for improvement and we take genuine interest to all customer feedback.

 

We will raise this to the relevant team.

 

Cheers!