Urgent to deal!

[Don2]

My router had stopped for one day.All the lights are off.please come to check and change,please,please.
Because Network is important for a shop!

[Ahra_G]

Hi @Don2 

We appreciate you reaching out to us. 

I have since arranged for someone to be in touch and assist you with your request. 

Kindly await for the call for further updates. 

Thanks!

[Ahra_G]

Hi @Don2, 

Based on the recent interaction on the account, you have already inquired with another service provider. 

I will need to have someone from our Accounts team to contact you and discuss the matter at hand as I realised that your service still isn't working. 

May I know your most convenient time to receive a call? 

Regards,

Ahra_G

[Ahra_G]

Got your PM, @Don2. 

I've arranged a contact to be made today at 6PM AEDT. 

Should you have further queries, please let us know. 

Thanks!