Urgent to deal!

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Level 2
My router had stopped for one day.All the lights are off.please come to check and change,please,please.
Because Network is important for a shop!
3 REPLIES 3
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Moderator

Hi @Don2 

 

We appreciate you reaching out to us. 

 

I have since arranged for someone to be in touch and assist you with your request. 

 

Kindly await for the call for further updates. 

 

Thanks!

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Moderator

Hi @Don2

 

Based on the recent interaction on the account, you have already inquired with another service provider. 

 

I will need to have someone from our Accounts team to contact you and discuss the matter at hand as I realised that your service still isn't working. 

 

May I know your most convenient time to receive a call? 

 

Regards,

Ahra_G

 

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Moderator

Got your PM, @Don2

 

I've arranged a contact to be made today at 6PM AEDT. 

 

Should you have further queries, please let us know. 

 

Thanks!