TPG Community

Get online support

VPN connection PPTP not working

ivanmaxime
Level 2

Hi,

 

I have the 5G Home Broadband, using Nokia

I can't access to my employer VPN as, my IT found, TPG have blocked GRE packets to a PPTP VPN.

 

TPG, is there a way to provide this PPTP exception so I can work from Home? Thank you.

 

Kind regards,

Ivan

1 REPLY 1
david64
Master

Hi @ivanmaxime . Moderators have skipped your problem.

Has the vpn been working on 5G and suddenly stopped working? Or, have you recently changed to 5G and found that vpn no longer works?

If your computer is a laptop, can you try it on your friends' connections?

A TPG user with NBN connection. 

A user with another provider with NBN. See if TPG is cause or not.

A user with another provider using 5G. See if TPG 5G is the problem.