TPG Community

Get online support

Variable internet speed

prcrosby
Level 2

My internet speed is highly variable.  In the morning between 17 - 21 Mbps and then dropping down to as low as 1.5Mbps later in the day.  I  response to advice from BasiI have relocated my wireless modem router from a North facing windo to a south facing windom and the result is the same.

1 REPLY 1
Shane
Moderator

Hi @prcrosby,

 

Shoot us a PM with your best contact time, we will arrange our Technical Team to contact you to perform real-time test and investigation.

 

How to send a PM?

 

Regards,

 

My internet speed is highly variable.  In the morning between 17 - 21 Mbps and then dropping down to as low as 1.5Mbps later in the day.  I  response to advice from BasiI have relocated my wireless modem router from a North facing windo to a south facing windom and the result is the same.