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Very poor ADSL speeds

evie
Level 2

Hi TPG,

 

I've run multiple speed tests throughout the day, both wireless and connected directly to the modem.

I'm getting poor results, very slow connection and cannot stream anything let alone load images on the PC.

I've attached a log file with Up/Down speeds and ping. Can you please fix it?

Thanks,

Evie

 

1 REPLY 1
PeterW
Moderator

Hello from TPG,

Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:

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PeterW