TPG Community

Get online support

Where are we at with my connection

Miller26
Level 2

I had a response from you a week ago re my bank details

I do not understand the problem

Having had no answers to my emails I am considering another provider

Please respond either by email or phone 0418647758

We are trying to work here and need connection urgently

Michael Miller

21 Inglering

Culburra Beach

Nsw

2 REPLIES 2
RajenS
Moderator

Hi  Miller26

 

looking at your account now 

 

Thanks

RajenS
Moderator

Hi Milwer

 

Please follow this guide, you will be good to go online soon 

 

Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

 

Visit: www.tpg.com.au/updatecc

 

For all TPG services including mobile, internet and home phone.

 

TPG offers two payment methods: Credit Card and Direct Debit (bank account). From time to time, you may need to update your payment details, for example if you have a new credit card or if you change your bank account.

 

Watch this video for help to update your Credit Card or Direct Debit details or to re-try a failed payment on the same payment details