Hi @Corey2604 ,
Welcome to the community!
Thanks for raising this to us.
There are different types of speed issues that you may experience:
1. Speed issues caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.
2. Wireless Speed issue this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.
3. Speed issues caused by ongoing outage in your area.
I've managed to run remote test on your connection and have detected that your session is working for more than a month now which means the line is stable.
It's possible that the trouble you may be having could be WIFI-related (signal interference, distance, weak signal) if you're using a WIFI connection only.
We recommend having a read on the following articles:
If the issue persists, let us know of your most convenient time to receive a call so we can have our Technical Team to assist you further.
I’m on the nbn50 plan and my download speeds are always near the advertised speeds but my upload speed struggles to stay between 1 and 3Mbps. I’m sure it’s meant to be higher.
Any help would be amazing.