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Very unstable nbn internet speed

keigoleung
Level 2

Hi Support

Our internet is become very unstable since yesterday, speed drop to less then 0.1Mbs.
Restarted the nbn box and speed back to normal for an hour, and speed drop again.
Happen a few times today already.
Can you help us investigate the issue?
Thanks a lot

 

Ken

1 REPLY 1
BasilDV
Moderator

Hi @keigoleung

 

We'd like to look into what happened with your service and see what we can do to improve it.

 

Kindly send me a PM with your TPG account details.

 

BasilDV