Get online support
Yes. I'm in Surry Hills have having issues. I think it is related to this:
https://forum.exetel.com.au/viewtopic.php?f=296&t=43783
Hi @Louis,
Welcome to the community !
We'd like to check your service to see if your service is impacted by the ongoing outage in Edgecliff, East Sydney and Surrounding Sydney Areas which is expected to be resolved today, 10:30 AM AEDST.
(http://tpg.com.au/servicestatus.php?category=36&timeframe=now)
Kindly PM me your account details (username/customer ID or contact number associated with the account) I'll have it checked.
Cheers!