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Webmail not receiving messages

mtsl
Level 3

Able to send emails but emails that I know have been sent to me have not arrived for past 24 hours. I also sent emails from @TPG.com.au adress to myself and from gmail - none arrived and not in Spam folder. Is this a known issue? Do I contact TMC to deal with this?

1 REPLY 1
Wiser
Level 3

Service status page (https://support.tpg.com.au/servicestatus) shows no issues. Any error codes in your email software package?

 

Is https://community.tpg.com.au/t5/Broadband-Internet/Blacklisted-IP-Not-receiving-emails/m-p/146326#M5... relevant?