I wanted to know if it was possible putting a welcome message at the start of a call... Ie, Welcome to Bob's Pets.... Please note we are busy for ..... if you would like to speak to someone, stay on the line.... then it rings.
I have rung TPG so many times and am in disbelief that it can not be done. I have also been to many shops looking for a phone to do this.
We have the TPG unlimited Broadband and divert all calls to a mobile phone.
What you are looking for is an answering machine or at least a phone with answering machine capabilities.
I recently purchased a Telstra Call Guardian 302 because I wanted to have caller id displayed when the phone rings. It turns out that this phone (about $40) also has answering machine features enabling you to record a message to greet the caller.
Have a look at its features and if you want to get one you can buy it from Telstra or on-line; I purchased mine on ebay for about $30. Did I say that I am very happy with this phone?!