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When will my internet service begin ?

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Level 1a

I have installed the modem. However, the internet light does not glow on the modem and my internet is not working. Can anyone guide me when will this service be activated. 

P.S :- This is a new connection.

2 REPLIES 2
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Moderator

Hello from TPG,
Thank you for contacting us, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
Username
Full Name
Full Address
D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

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Level 1a

PM sent . Kindly reply.