Frustrated

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Level 1
Been on phone chat support for weeks tried paying my bill online after asking for an extension that did not go through says my account is up to date but service cancelled
2 REPLIES 2
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Moderator

Hi @Imaginette 


Thanks for your query!


Let me have a look and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @Imaginette 

 

Your account appears to be active and working again.

 

Thanks,