TPG Community

Get online support

Where is customer service?

robinh
Level 2

I need customer service but was directed to online chat. When I tried the online chat for both billing & tech support today, I received this message "Our team members are currently serving other customers. We appreciate your patience. Please try again later". Yesterday I waited for online tech support for 2 hours and gave up in the end. 

Please tell me how to get customer service, and if it doesn't exist, please show me where to cancel my account. 

 

1 REPLY 1
David_M
Moderator

Hi @robinh 


Thanks for your query!


What can i help you with today?


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M