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Why does my internet drop out?

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Level 1

We have recently had TGP connection and moden installed. FIrst couple of days were wonderful, no issues. Then today the internet has dropped out four times over the course of the day. It stays out fro approx 1 minutes then reconnects. Why is this happening? Very frustrating.

1 REPLY 1
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Moderator

Hello LitteSmo,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download