TPG Community

Ask, answer and talk about our products

Why does my login details to my gateway have 'root' as username?

BT Level 1
Level 1

Hi I'm having a problem logging into the gateway of my Huawei 659 Router, Instead of normally logging in with the defaults, "admin" "admin" the page auto loads "root" in the username box so I'm unsure what the password is. 

Any help would be greatly appreciated!

 

 

1 REPLY
Moderator

Hi @BT,


Welcome to the community!

 

Where did you try to access Modem's Gateway? Is it on Smart phone or Laptop/Desktop. If it shows 'root' as username. Try to clear Cache and Cookies of your browse or try to use a different browser.

 

Let me know how it will go.

 

Cheers!