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Why is my 5G home broadband so slow?

Level 2

I have recently changed from NBN to 5G home bloadband as the internet speed was slow and kept disconnecting when using NBN. 5G worked better than NBN during the trial.  However, it started to become really slow and keep disconnecting. It is now worse than NBN.


When I checked the download speed on Speedtest by Ookla, it was 0.93Mbps. I am now considering switching to other companies.. since I have already done trouble shooting and it hasn't been improved.


Is there any way to fix this issue? Or any plans that can secure minimum speed ?

Thank you.




Can you send us a PM with your TPG account and we'll check your connectivity? 


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