Why my TPG internet become iinet???

[spycyk]

I signed contract with TPG, not iinet!, I know TPG acquires iinet, but again, I contract with TPG

Does anyone having the same issue?

Not sure if its impact speed, seems a bit slow than before.

[BasilDV]

Hi @spycyk 

Welcome to the Community!

May we know where did you see that your service provider is iiNet? Did iiNet contacted you via Email or SMS or phone call? If you have a contract with TPG, then TPG is your service provider.

If you are experiencing a slow speed issue, then you may check our article that will help you troubleshoot it. Check this link. 

If you are using a WiFi connection, then signal interference may be causing the issue. Here are some articles that will help you improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

BasilDV