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Wifi cannot access internet

hehechee
Level 2
My home wireless broadband is not working. My tv, phone and computer cannot connect to the internet.
 
I have tried to turn on and off the power of the modem and the lights of "4G", "internet", "2.4GHz" and "5GHz" are all green but still not working.
1 REPLY 1
BasilDV
Moderator

Hi @hehechee

 

We'd like to check on this further as you've advised that the internet light is On.

 

Shoot me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV