Wifi cannot access internet

[hehechee]

My home wireless broadband is not working. My tv, phone and computer cannot connect to the internet.

I have tried to turn on and off the power of the modem and the lights of "4G", "internet", "2.4GHz" and "5GHz" are all green but still not working.

[BasilDV]

Hi @hehechee

We'd like to check on this further as you've advised that the internet light is On.

Shoot me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV