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Hi @razakhalil,
If you have received an email confirmation that your service is active, then you may refer to this article on how to setup your modem: New Connection Setup Help
Otherwise, please PM us with your TPG account details so we can check your service.
Thanks!
Ahra_G
Yay! We're glad to know that the issue is now sorted, @razakhalil!
Please don't hesitate to reach out to us again for any assistance you require. Cheers!