Your newly installed broadband equipment is waiting to be automatically configured - after hard reset

[razakhalil]

Hey,

I have been having wifi issue since two weeks now so today after calling tpg support and being transferred 3 times without much of a resolution, I decided to just try hard reset on my Archer VR1600v modem. Its been more than half an hour and it still shows the same message on my browser. Can anyone please suggest a solution? Thanks in advance!

Regards,
Raza

[Ahra_G]

Hi @razakhalil, 

If you have received an email confirmation that your service is active, then you may refer to this article on how to setup your modem: New Connection Setup Help

Otherwise, please PM us with your TPG account details so we can check your service. 

Thanks! 

Ahra_G

[razakhalil]

Hey Ahra,

Thank you very much but the issue is resolved after calling tpg customer support. Just had to change a configs in the tplinkmodem.net. Thanks again!

Kind regards
Raza

[Ahra_G]

Yay! We're glad to know that the issue is now sorted, @razakhalil! 

Please don't hesitate to reach out to us again for any assistance you require. Cheers!