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Your newly installed broadband equipment is waiting to be automatically configured.

Mitchell
Level 2
Hi there. My internet kept cutting out, so after turning the router off and on again and the issue persisting, my next thought was to reset the router. After it had been reset all I get is
"Your newly installed broadband equipment is waiting to be automatically configured." And now the internet isn't working at all. This has persisted for more than half an hour.
1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter