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Level 1a
Hi. The internet symbol on my modem was red even after restarting, so I factory reset it and I’m getting this error message. Have waited for more than 2 hours and also 1 hour on tech support but to no avail. Please help.
1 REPLY 1
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Moderator

Hi @labellwong97 

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl