billing

[rodwrightson]

i have been a customer of tpg for many many years , ive have put in for a hardship request that i just found out never got to the hardship team. now your going to disconnect us on the 15th of may and there does not seem to be anyone out there to help me solve the issue every time i call nobody can give me a answer or solution. 

[BasilDV]

Hi @rodwrightson

We'd like to have a better understanding of the situation and raise this to our escalations team if needed.

Shoot me a PM with your TPG username or customer ID number along with the Email address that you used to send out the request.

BasilDV