billing

[roryjames1]

i've been calling tpg last month on regards to disconnect my service because im moving home and they still keep charging me monthly fee, how this works?

[Ahra_G]

Hi @roryjames1 

Welcome to the Community! 

We're sorry to learn that you wish to disconnect the service. 

• Have you already checked if you have available service in the new address? 
• Do you wish to transfer your current service to the new address? 

I have organsed a call back to be made tomorrow, 06 November 2020, from an Accounts specialist to assist you with your request. 

Regrads,

Ahra_G