billing

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Level 1b

i've been calling tpg last month on regards to disconnect my service because im moving home and they still keep charging me monthly fee, how this works?

1 REPLY 1
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Moderator

Hi @roryjames1 

 

Welcome to the Community! 

 

We're sorry to learn that you wish to disconnect the service. 

 

  • Have you already checked if you have available service in the new address? 
  • Do you wish to transfer your current service to the new address? 

 

I have organsed a call back to be made tomorrow, 06 November 2020, from an Accounts specialist to assist you with your request. 

 

 

Regrads,

Ahra_G