cable error 8180

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Lerker
Level 2

so in the past week iv been suffering from non-stop internet drops and the error message that always apears is 8180. any help at all would be welcome because this is driving me insane.

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @Lerker

 

We've checked the account and it shows that the modem is already online.

Please observe your connection and let us know if you need further assistance.

 

BasilDV

View solution in original post

3 REPLIES 3
BasilDV
Moderator

Hi @Lerker 

 

Welcome to the Community!

 

We were able to locate your account using your community details and tested the line.

There's a possible fault within the NBN network that caused the connection to drop out.

This has been escalated to our Engineering team for further investigation and updates will be given within 24 to 48 hours as soon as it becomes available.

 

BasilDV

Lerker
Level 2
Thank you for your help. The problem was solved and now its back again. Your assistance would be welcome.
BasilDV
Moderator

Hi @Lerker

 

We've checked the account and it shows that the modem is already online.

Please observe your connection and let us know if you need further assistance.

 

BasilDV

View solution in original post