I can't send emails for a month now! can still receive emails but just can't reply, every time says: the sender address was invalid. I tried change my slave account password many times but can't be changed, asked for help from moderator but after few private messages still the same problem, now no one answer my message! please is there some one can help me out.
My main account works fine but not slave account, i have given my password to moderator to ask help to change my password and lift the ban but just nothing happend.
Can you please PM me a mobile phone number someone can contact you on? We dont have a number listed on your account and i will update the details, and arrange for someone to call you.
May we ask if you could retry to change your password? Log in to "My Account" using your slave username (do not include the domain) and current password and under "Account Management", choose "Change your Password". Let me know how it goes.
We're really sorry about the experience on changing your slave account password. Since you are still having issue with it, can you please do a screenshot of the error and please message us with the details for us to have a look on the error. Thank you.