cancel NBN plan

[derrickzero]

Hi there

Can I cancel my NBN plan at 25/12/2019, because I going to back to my country, and I didn't find any link about the cancelation 

[Will]

Hi @derrickzero 

Welcome to the Community!

We regret to hear that you're discontinuing your service, but I can understand your reason. To assist you with your request, we'll have our Escalations Team contact you about it.

Can you PM us the following:

• Customer ID or username of the account you wish to cancel
• Best contact number
• Preferred time for a call

For your reference: How do I private message (PM) in the community

Regards,