cancel NBN plan

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Level 1a

Hi there

Can I cancel my NBN plan at 25/12/2019, because I going to back to my country, and I didn't find any link about the cancelation 

1 REPLY 1
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Moderator

Hi @derrickzero 

 

Welcome to the Community!

 

We regret to hear that you're discontinuing your service, but I can understand your reason. To assist you with your request, we'll have our Escalations Team contact you about it.

 

Can you PM us the following:

  • Customer ID or username of the account you wish to cancel
  • Best contact number
  • Preferred time for a call

For your reference: How do I private message (PM) in the community

 

Regards,