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cancel my adsl account

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Level 1a
To say I am furious at the run around I am getting by TPG is an understatement. I have sent a form to cancel, rung 3 times and been on hold for about an hour and nothing. Just cancel adsl. We have Optus NBN now and won't even consider TPG again after this.
1 REPLY 1
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Moderator

Hi @burkes05 

 

We regret to hear that you've decided to discontinue your service with us.

 

We'd like to confirm that the request is coming from the Account holder for security purpose. We'll arrange a call from our Accounts team to progress your request.

 

Please send me a PM with your preferred time and best number to be contacted.

 

How to send a PM? Check here: How do I private message (PM) in the community

 

Regards,

BasilDV