TPG Community

Ask, answer and talk about our products

cancellation

Level 1

Hi,

I am moving countries very soon it is important that i get my cancellation request processed.

I have called in and since have recieved and email with a link that doesnt work.

I am unable to download your cancellation form from 
https://cyberstore.tpg.com.au/your_account/cancel.php

the error I recieve is.

Fatal error: Call to undefined function APIcall() in /home/www/live/tpg-common/youraccount.common.functions.php on line 1844 



can some one please e-mail me the form or fix this promptly?

thanks.

1 REPLY
Highlighted
Moderator

Hi @xjkennedy,

Welcome to TPG Community!

We have located the account using your community details and we have raised the issue to our management to investigate what is causing the error message.

We have also sent you a private message with an alternative and kindly check your inbox.

Should you need further assistance, feel free to drop us a message. Thank you.