cancellation

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Level 1b

Dear manager,

I wish to cancel my account now because my home has been switched to the nbn network of Telstra Air this monday on 16 June 2020. Would you please finalize the cancellation and give me an reply of confirmation asap. Thanks.

Ting Chen 

2 REPLIES 2
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Moderator

Hi

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Moderator

Hi @abc32219

 

We regret to hear that you have decided to cancel your service with us. Your request has been processed and the account has been cancelled effective today. Moreover, we recommend that you check your email to see the details of this request. 

 

Best regards, 

Angeli