cancle service

xinyanwu
Level 2

I want to cancel the service. I submitted an application before to cancel the service at the beginning of January, and the Service Cancellation Date was selected on January 26. Why did you deduct my money today?I have left Brisbane but have to pay an extra month?Please cancel the service for me as soon as possible.

 

Thank you

2 REPLIES 2
BasilDV
Moderator

Hi @xinyanwu 

 

Thanks for raising this with us and we apologise for the inconvenience.

We've checked the account and we weren't able to locate the request to terminate the service.

 

Please send me a PM with the best Email address to contact you aside from the email address with the domain @qq.com.

 

How do I private message (PM) in the community

 

BasilDV

Xtonia
Level 2

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