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Hi all,
I have ARRIS NBN HFC modem and D-link dual band wireless AC1750 as a router. I have already turned on power of both and connected required cables. However, TPG could not find me online. Is there any solutions?
Thank you very much in advance.
Hi @mkimura1996 ,
You need to configure the 3rd party modem/router with the following details below to establish internet connection.
Username: TPG Username
Password: TPG Password
VLAN ID/Internet VLAN ID: 2
Connection/WAN type: PPPoE
Let us know how it will go.
Regards,
Hi all,I have ARRIS NBN HFC modem and D-link dual band wireless AC1750 as a router. I have already turned on power of both and connected required cables. However, TPG could not find me online. Is there any solutions?
Thank you very much in advance.
Thank you for your answer. I can use the internet now!